A word from
our clients
Review after review

Striving for perfection – A 100% client satisfaction rate…

“From start to finish they made us feel like it wasn’t just about the £££ and selling our house…

Rob and Toby at Fitzjohn Estates are amazing. From the stunning photos by Beth at Beth Saunders Photography to the walk through videos for social media, they marketed the house beautifully.

An automated reminder system for viewings, regular update calls, feedback and market reports took the worry of out selling. Rob and Toby are very professional, utterly personable, forward thinking and driven to do a great job.

From start to finish they made us feel like it wasn’t just about the £££ and selling our house, they have been part of our journey, and that level of customer service is a very rare thing these days.

From under offer to exchange in FOUR WEEKS!!

Toby helped guide the conveyancing process, managed communication between solicitors and kept us in touch with our buyer.

A quarter of all property sales fall through in England. If more estate agents managed the process the way Fitzjohn Estates did, this statistic (and stress levels) would be drastically reduced.

Vicky | Bedford

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“Overall, an incredible service from Rob and Toby…

If house buying/selling is considered one of the most stressful things we do in life, then Fitzjohn Estates might just be the antidote…

A highly personalised approach, developing a close and effective relationship. Regular but meaningful dialogue on progress throughout. Helpfully pushed solicitors – on both sides – ensuring the tight timescales were met.

Overall, an incredible service from Rob and Toby.

Fitzjohn Estates is the fresh and dynamic face of home buying and selling property in Bedfordshire.

Richard | Stevington

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“You have been thorough and proactive from start to finish, for which we are grateful…

It’s been a pleasure dealing with you Toby, Rob, and Beth, of course for great photography! Using you was definitely the right decision, and had we not changed, I think we’d still be trying to sell. You have been thorough and proactive from start to finish, for which we are grateful. Excellent communication through the entire process, and, unlike some other agents, never had to chase for feedback. The use of a WhatsApp group to book viewings, update etc is an excellent idea. We will certainly recommend you to anyone who’s looking for an agent. 5* service! We’re sure you have a very bright future, and we wish you all well.
Brian and Liz

Brian & Liz | Felmersham

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“We were extremely happy with the service Fitzjohn Estates provided…

The communication was excellent and it was very much felt that selling our house was a top priority for them. When they said they would contact us or get back to us they always did. In the week of exchange and completion they were again excellent and offered direct support to ensure everyone in the chain was in position. Excellent service- thank you!

Kate | Bromham

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“I would like to express my sincere gratitude to Rob and Toby for their exceptional service throughout the sale of my property…

Their professionalism, expertise, and unwavering support made what was personally a stressful and emotional process far easier.

From the initial valuation to the final handover, Rob and Toby were always available to answer my questions, provide guidance, and address my concerns. Their communication was top-notch, ensuring I was kept informed every step of the way.

Their dedication and hard work were instrumental in securing a successful sale, and I would highly recommend Fitzjohn Estates to anyone in need of a first-class estate agent.

Jackie | Olney

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“I trusted Toby to have our interests at the forefront of his mind…

We’ve had the pleasure of having Toby at Fitzjohn Estates holding our hand through the purchase of a property and a challenging chain. He is absolutely awesome- meticulous, professional and definitely made a stressful situation much easier to deal with. I trusted Toby to have our interests at the forefront of his mind. He and Fitzjohn are a rarity in this age. They take pride and time with what they, invested into it personally. Toby sets the bar for any agent going forward and there is no one else I would rather work with in the future. Use them- you will thank yourself for making that decision.

Simran | Bedfordshire

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“Rob and Toby were absolutely brilliant throughout the whole process for our sale…

Getting us a price we were happy with in a good time. We chose them over and above much more established and traditional agents with big names because we were so impressed with how keen they were, and their passion and enthusiasm and we didn’t regret it one bit! From the start of working with them, through to after the sale, when they continued to check in they could not have been more helpful, going way beyond the call of duty to help, offer advice and push things along to a successful sale. They are incredibly pleasant to work with, intelligent and just get on with it. Their communications are brilliant, have never worked with another estate agent like this honestly! Highly recommend.

Anna | Northill

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“Demonstrated the high benchmark Fitzjohn Estates has established for their clients…

Working with Toby on our recent house purchase demonstrated the high benchmark Fitzjohn Estates has established for their clients. We appreciated the strong interaction, advice and drive to ensure we achieved the purchase. Well done Toby and Fitzjohn, I look forward to see this firm grow and succeed.

Rupinder | Stagsden

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“Really effective, prompt and clear communication all the time…

Lovely people to deal with. Really effective, prompt and clear communication all the time. Very professional. Beautiful photos taken of our home! Good at keeping everyone in the loop and quick at responding to any queries. Would highly recommend.

Alison | Bedford

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“Toby and Rob were a dream team…

They stayed with us through an unsuccessful process on one house but quickly came back and found us a better home and took us through the whole process from beginning to end in expected time, ensuring we stayed informed of all milestones and developments throughout the chain. We would definitely recommend Fitzjohn and use them again ourselves if we ever required it. Happy to have a chat if anyone is considering them.

Tom & Tara | Stagsden

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“If you want an estate agent that will go the extra mile…

and keep you informed regularly, be completely honest with you and make the entire process as smooth as possible then go with Fitzjohn Estates, they are simply better than any other estate agent in the area and we have used quite a few over the years. I couldn’t recommend Rob and Toby enough, just good guys that are doing their very best to buck the estate agent stereotype!! I wouldn’t hesitate to use them again in the future.

Charlotte | Bedfordshire

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“Professional yet human with humour, consideration and respect…

From the first meeting when we discussed marketing our property to the final moments of completion, as it happened, both on our sale and purchase, Rob and Toby were outstanding. Professional yet human with humour, consideration and respect.
They ensured we had the best experience within that which is renowned for being one of life’s most stressful and coped well with moments when we lost the plot! Thank you!
In short, highly, highly recommended!

Ros | Sharnbrook

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“Lovely people to deal with. Really effective, prompt and clear communication all the time…

Very professional. Beautiful photos taken of our home! Good at keeping everyone in the loop and quick at responding to any queries. Would highly recommend.

Alison | Bedford

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“He was extremely helpful and smoothed the transaction…

Toby of Fitzjohn Estates acted for the vendors of a property we were purchasing. He was extremely helpful and smoothed the transaction with prompt communication and arranging access when required.

Paul | Northamptonshire

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“Rob and Toby are lovely men…

They are articulate, professional, efficient and extremely pleasant.
It feels like they literally hold your hand through the daunting process of house selling and appear to be available 24/7.
You would be a fool to sell your house with anyone else.

Chrissie | Sharnbrook

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“They’re good guys and a fun team to work with, super-flexible and helpful…

Having just navigated what has felt like the longest home sale/move in history, just wanted to write a few words about Rob and Toby at Fitzjohn Estates – they were the third agents we worked with and we felt really brought a refreshing approach to selling our house – they’ve fully embraced the social media world (very few have), they’re experienced in the Home Counties agency scene so know the ropes, their advice is pretty straightforward and feels reassuring, they’re good guys and a fun team to work with, super-flexible and helpful, going out of their way to make you feel that progress is happening.

John | Pavenham

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“Rob and Toby handled both our sale and purchase...

Throughout the whole process, they couldn’t have been more helpful and supportive. They are knowledgeable and approachable, and I think dealing with every aspect of the sale personally is a huge benefit to their clients. They are also both really nice guys!

Sally | Pavenham

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“We have had an excellent experience with Fitzjohn’s Estates...

We finally moved to Harrold where I have always wanted to move to and Toby made it all possible. He was incredibly supportive and helped every step of the way. We are so grateful to them at such a stressful time!

Janey | Harrold

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“Toby and Rob at Fitzjohn Estates were excellent from start to finish...

Really friendly and knowledgable guys they found a buyer quickly and helped throughout the process. Would thoroughly recommend.

Tom | Bedfordshire

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“Excellent and personal service selling the best properties in the area…

We had worked with Rob previously and were delighted when he set up Fitzjohn Estates and we could ask him to find the perfect buyer for our house. Beth’s photography showed the rooms off beautifully and the social marketing was very effective. Five-star service that maximises the value of your house, we highly recommend.

Helen & Fred | Bedfordshire

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“With genuine passion and enthusiasm, Rob and Toby provided an outstanding real estate experience for us…

Prioritising people, their friendly and humorous approach really made our house sale such an enjoyable process. As local experts, they demonstrated a realistic grasp of market prices, resulting in a super quick sale of our house. When it came to our purchase they were constantly keeping us in mind and recommending properties we might be interested in, finally finding us our new home. We highly recommend this dynamic duo for their expertise and professionalism in both selling and buying properties. They made what can seem like one of the most daunting experiences you can go through as a family feel really easy and manageable and that is something money truly can’t buy. A huge thanks to both Rob and Toby and we can’t wait to have you at our new home to celebrate (once our renovations are complete)!

Amy | Bedford

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“We switched to Fitzjohn Estates after a tough time in the market. This was the best decision we made…

Rob & Toby have been professional, responsive and good humoured throughout, ultimately getting the result we were looking for. I highly recommend Fitzjohn Estates. Thank you Rob & Toby for all your hard work.

Lizzie | Bedford

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“I have nothing but praise for Fitzjohn Estates, who I found to be instantly trustworthy….

They have a great team who are more than happy to help with any matter. They were very invested in every stage of my purchase and were always prompt to respond to any query. There were a few occasions where they definitely went above and beyond expectation to help out, which I am incredibly grateful for. They come highly recommended.

James | Bedfordshire

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“A thoroughly profession estate agency…

Toby and Rob were great to deal with and worked hard to ensure that the sale went through. A refreshing change from the usual Estate Agents. Thank you both!

Sandra | Riseley

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“Fitzjohn Estates handled the sale of our house in Winter 2024, Toby made the process smooth and efficient….

I felt reassured knowing we had a knowledgeable, experienced agent working on our behalf and this gave us added peace of mind as the transaction progressed.
Communication throughout was excellent, giving us confidence in our prospective buyers and firming up our ability to forward plan our next move.
Toby took the time to understand our situation and fully appreciated both the urgency and value we hoped to extract from our house sale.
We were offered reliable guidance at every stage and the overall experience ended up being far less stressful than first anticipated. This was largely down to Toby taking care of everything and ensuring a positive outcome.
I would highly recommend Fitzjohn Estates and look forward to working with them again the next time I come to sell a property.

Oscar | Olney

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“Robert, Toby and the Fitzjohn Estates team have been exceptional to deal with…

throughout the process of us buying our new home in Bedfordshire. From the first viewing until completion, they’ve been available at any point, helping to keep momentum and communication going across the chain. Lovely chaps to work with and clearly have a genuine passion to help people secure their dream properties (and they have plenty of those on the books) – thank you both!

Anthony | Bedfordshire 

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“Wanted to take a minute to recognise the exceptional service from Fitzjohn Estates…

We had almost given up on our property search, having had negative experiences with other agents, until we came across Rob and his team. They were attentive to our needs and were able to match us with a property that had exactly what we were looking for. The communications were extremely professional and reassuring, providing us with support throughout the process. The quality of service is a class above and if you are a prospective buyer make sure to check out their stunning Instagram account to get a flavour of the properties they list.

Garry | Bedford

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“Fitzjohn Estates were the third agents I used to sell my property and from start to finish they were a cut above the rest…

They deliver everything you want from an Estate agent but in my experience rarely get. The photos of the property were exceptional and showed the house off perfectly and the use of the drone gave some lovely aerial shots. Toby was excellent at continuously keeping me informed and chasing solicitors etc, which took away a lot of the stress. I would highly recommend Fitzjohn Estates 😊

Clare | Harrold

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“Great Estate Agents to deal with, excellent communication…

Toby fills you with confidence throughout the whole process from start to finish. It’s great to deal with one person rather than dealing with different departments and different people. This ensured consistency with the purchase of our property. Would highly recommend these agents for selling or buying a property. Can’t thank them enough.

Tim & Sara | Bedford

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“Highly recommended! Nothing but high praise for Rob and Toby and the way they handled the sale of my property…

After various failed attempts with other agents, Fitzjohn Estates sold the property quickly and for a better price than previous agents. Their local knowledge, experience and the marketing of the property really stood out against the others.

Mark | Bedford

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“Rob and Toby are exceptional and bring a wealth of experience from their previous senior roles in a high street agency…

As an international estate agency trainer and estate agency awards panel judge, I have worked with thousands of estate agents. They may be the new guys on the block but Bedfordshire watch out! Rob and Toby are exceptional and bring a wealth of experience from their previous senior roles in a high street agency. But the outstanding elements are integrity, character, attention to detail and a passion for getting it right for the discerning individuals who have the good sense to engage their services, especially at the top of the market. If I were selling in their area I would use them without hesitation, as I know they have the skill and dedication it takes to do estate agency properly. Nice blokes too!

Richard | Suffolk

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